Crypto buying and selling platform Voyager has gone off-line a number of occasions since Thursday as a consequence of “immense ongoing quantity,” after its official Twitter account despatched out a number of tweets encouraging customers to purchase and commerce dogecoin (DOGE) on its app.
“We’re nonetheless working to stabilize our scalability, and performing system upgrades,” in keeping with a tweet from Voyager. “We simply wished to maintain you up to date as we work to get the system again on-line. We apologize for the inconvenience.”
At press time, Voyager’s help group despatched out a minimum of 4 emails to its customers addressing the service disruptions because the platform’s first tweet on Thursday about dogecoin. In that first tweet the buying and selling platform requested customers to inform their mates about Voyager with a hyperlink to steerage of easy methods to purchase and commerce the skyrocketing cryptocurrency.
Offended customers seem to have taken their dissatisfaction to Twitter, too. As one consumer wrote: “Voyager is the explanation I missed out on [DOGE] at 25% this morning. I used to be digging it till my deposit was frequently denied. The 1000’s I’ve missed out on brings a lot disgrace.”
A spokesperson representing Voyager has not responded to CoinDesk’s requests for remark.
In a Thursday e-mail from Voyager’s help group reviewed by CoinDesk, Voyager claimed the service disruption was as a consequence of “an surprising occasion from a system improve.” One other e-mail despatched on Friday famous “immense ongoing quantity” from each “new accounts and buying and selling.”
“All funds are protected,” in keeping with Friday’s e-mail. “Whereas we expertise these quantity will increase, the Voyager app could periodically bear upkeep intervals to make sure techniques are capable of function effectively throughout this surge in demand.”